Tips for Finding a Great Dental Hygiene Clinical Board Patient
My sister in law has been a dental hygienist for over 12 years. She’s had kids, moved to a different state and different country in the time, and they’ve now settled in California. She’s ready to get back into the hygiene world and work clinically in her town. But because it has been a bit since she’s taken WREB, she’s back at it again this month. With taking the test comes finding a patient. I’ve been teaching students and assessing patients for the exam for years, but being back in the spot of actually finding a patient has been tricky and is taking me back for when I took the exam, both a few years ago and when I graduated! Here are a few tips and tricks for finding a great patient over the years that we’ve been using to find the perfect patient.
Post about the exam and your need for a patient on local Facebook Groups. However, once you post it, many times they’ll be deleted in a short amount of time, depending on the group. Once you post it, watch your post to see who responds or messages, and get the conversation going right away. If not, the post may be deleted, and you’ll miss who responded. Also, keep an eye on your “other” message folder to see if anything messages you but it gets hidden.
Get your prescreening questions ready. When talking to a potential patient, make sure you ask a few screening questions beforehand to make sure they’ll qualify for the exam. Here are a few I like to ask: Are you allergic to anything? Any medical conditions such as heart disease or diabetes? Are you available on (insert test date)? Do your gums bleed when you brush (don’t include flossing. It’s pretty common for people’s gingiva to bleed if they rarely floss. If they’re a regular brusher with no bleeding, however, they may not qualify for the exam).
Ask other students, past students, or your senior who graduated the year before you for a recommendation. They may have a great lead or two you could follow up with. Sometimes the patient they used didn’t get the rest of their mouth treated and it may qualify, or the patient has a family member or friend to refer to you.
Reach out to surrounding offices. Sometimes, these offices have patients come in that qualify and cannot afford periodontal therapy. If they have someone like you to refer them to, it would definitely help both you and the patient.
Don’t get overwhelmed. I know, this is the least helpful advice. But for some reason, when someone puts in the work, it all works out! I’ve had student’s patients end up in jail the week before their exam, patients that go into early labor before, patients that have gone completely MIA. And for some reason, it all works out how it is meant to be.
There may not be a “perfect” patient. I know, this article is supposed to be all about that. However, sometimes someone that doesn’t seem “perfect” may work and it’ll all work out! Even if you have to treat quad 1 (my least favorite) or you have to treat a few teeth from a different quad, you can do it! You’ve been getting ready for this test for years as a new grad or as a seasoned hygienist
How did you find your board patient? What are some of your tips to finding a great patient for your clinical exam?
Electric Toothbrush Recommendations with Oral-B iO
Recently, we attended the Oral-B iO Virtual Launch Event, and they shared interesting research about patients and their perceptions of electric toothbrushes. Right now, patients think that oral health and overall health are related. However, they don’t necessarily think that oral health prevention is a key to keeping them healthy overall. And interestingly, they often see an electric toothbrush as something for patients that have a problem, instead of an instrument to help prevent oral diseases like carious lesions or periodontal disease. But, the more I thought about it, the more it makes sense. Let’s compare it to going to the hairdresser. If I was getting my hair done, and my stylist mentions I should be using something to prevent dryness, I would agree and forget about it. Later at the store, I’ll remember she mentioned something, I’ll head to the hair care aisle, and be completely confused on what I should be getting, what’s the best product to prevent dryness, and end up not buying anything. Our patients are doing the exact same thing!
Here are a few tips to help you educate your patients on electric toothbrushes.
Be specific in your recommendation, naming a brand they should purchase. You might also want to mention a specific brush head and store to buy it at. This takes away all the guesswork, making it easier for your patient to act on your recommendation.
Give a short demo in your op. Show the patient what they’re missing out on. If they’ve never felt or seen an electric toothbrush in real life, they might be hesitant to invest in one.
Come from a place of love & not the place of a salesperson. When you’re talking about a product, make sure you’re not coming at it as a salesperson, but as a product the patient needs.You know your patients, their needs, and have insight into their life. Make recommendations based on this context and what would best benefit the patient.
We’re excited for you to start talking more about electric toothbrushes if you don’t love to right now! Or, if you do and your office sells them, what do you usually tell your patients about them?
A big thank you to Crest+Oral-B for inviting us to the Virtual Launch of the Oral-B iO! We loved learning about this new product, hearing the updates and new technology, and meeting with so many amazing dental professionals at the same time. Some of our favorite features of this brush are
The new screen. This screen makes it easy to make sure you or your patient is brushing for the full 2 minutes, and gives an instant smiley face reward when they do.
The new linear magnetic drive system. It delivers concentrated energy to the tips of the bristles where it’s needed most, allowing the brush head to glide tooth by tooth for a smooth, quiet cleaning experience.
Digital Bitewing Tips
Headed back to work? Review your digital BWX skills with our latest video.
Getting a Dental Hygiene Job in a Pandemic
Congratulations to the new 2020 dental hygiene graduates! This is definitely an odd time to graduate with all the PPE changes, patients expectations, and nervousness with being so close to people. However, this is a great time to be part of the profession! We’ve been able to rethink the way we work, the way we treat ourselves and our patients, and to brush up on the latest research and needs when it comes to infection control and PPE.
So, you’re found yourself with your new degree and new license in hand. Now what? How should you be looking for a job, especially now that walking into an office with your resume is a bit out of the question. Here are a few ideas of how to spread your reach in the dental field, and network for the next step in your career.
1. Get on your local Dental Networking Facebooking group. This is the perfect place to connect with other dental professionals in your area, and see who is hiring. Especially if you’re new to the area, this is a great way to see what’s out there, what the job market like, and temping opportunities.
2. Create an online resume website. How awesome would be to see a job posting online, and be able to send your resume right away, without having to stop it by the office. Having an online portfolio will make you stand out since it’s different than a regular Word Document resume. You can include photos of yourself in scrubs/professional headshots, skills you know and have mastered, volunteer opportunities you’ve taken part of with photos included, etc. Most professions have these online portfolios, why not us? This is especially great right now while meeting face to face is tricky. Show your character, strengths, and abilities through a simple and clean online portfolio.
3. Be part of a local study club or your local ADHA chapter. This is the perfect way to network and get the word out that you’re looking for a job. You’ll meet other dental hygienists in all areas of their careers. They may not want to go back to their job after this pandemic is over, and they could definitely recommend you or lead you to potential job opportunities.
4. Learn as much as you can while you’re off. Keep up your skills by of course watching and practicing along with our Hygiene Edge videos, but learn about different topics you may not have talked about in school on webinars. There are many free ones going on right now with all the down time, and you’ll definitely keep your skills and mind fresh with all the learning.
We are so excited for you and what’s next in your career! If you’re a new grad, have you been looking for a job? What’s working for you? What isn’t? We’d love to know!
Jessica on the ADHA Podcast
The Official ADHA podcast just released this week’s episode, which features our very own Jessica! She’s chatting to ADHA President Matt Crespin. Hear it today!
Have you listened?
https://podcasts.apple.com/us/podcast/your-official-adha-podcast/id1510670243?i=1000474312679&fbclid=IwAR2YFMTJYX03oSSwOEB2mBUYrTO3qsbuz--iy3QJpvOrCHgFypoyK0WybZk
Being #hygienistproud
Dental hygiene has not only been our careers, but so much more. It has impacted us physically (as you all can relate to), emotionally, mentally, pretty much every aspect of our lives. We love what we do, even with the changes and tough times it goes through, and we are so proud of being dental hygienists.
From classroom to career, Crest and Oral-B are dedicated to continually supporting dental hygienists, so that we can continue to make a difference in the lives of our patients. We’re so grateful for Crest and Oral-B’s Hygienist Proud platform and celebration for the RDH profession. Today, we’ll be sharing some defining moments of our careers and what makes us #HygienistProud!
Shelley:
I am #HygienistProud as my career and dental hygiene has had a huge impact on many aspects of my life. One of the greatest impacts is that of being a better communicator. I remember my husband coming in my second year of dental hygiene school. The dentist came over for the exam and I was discussing my husband's treatment plan with him. After the dentist left my husband looked up at me and said, “I have never heard you talk so professional like that before.”
That was a defining career moment that helped me realize the positive impact this career was having on my life. I recognized that effective communication in my personal life would be key to a happy life and that in my professional life it would define being able to make a difference in my patients lives.
Strong communication skills help patients modify behaviors, accept treatment plans and purchase product recommendations. I am #HygienistProud, and am grateful for a career that has helped me learn and apply professional communication.
Jessica:
There I was sitting at my friends kitchen table during our state’s board of trustees meeting. The topic of discussion was who was going to run for President-Elect for our state association. I sat there and it became evident in my mind and heart that I could throw my hat in the ring. I was terrified, felt inadequate and then… I looked around the table. I wouldn’t be alone. Dental Hygiene has given me the opportunity to be in the arena, to grow as a person, clinician, educator, advocate, mentor, business human, it has helped ME be better. This has all been possible because dental hygiene has introduced me to other hygienists and they have made all the difference.
Melia:
When I think about my career (so far) in dental hygiene, I definitely think about opportunity. Now, I’ve had many people say to me “Doesn’t dental hygiene get repetitive?” “Is there any room for growth in your career?” “Do you ever get bored?” I’m not going to lie- yes I have been bored, and yes, at times it felt like there wasn’t room for growth in an operatory. But, pushing myself to see past these questions and opening up myself to new opportunities and experiences has definitely created so much more opportunities. I’ve been lucky enough to help on the legislative level in our state to change our practice act to allow dental hygienists to start working in alternative practice settings. I’ve been so lucky to work in education roles both in formal education and for companies, spending hours each day talking about a topic I love so much- dentistry. I’ve been able to meet some of the smartest, kindest, and hardest working people I know through this profession. And I’ve been able to expand my knowledge and creativity with Hygiene Edge. So yes, dental hygiene can be repetitive, but only if you let it. I’m so grateful for our profession and how much we can learn from it and each other each day.
Crest and Oral-B’s Hygienist Proud platform was created to ensure that dental hygienists are confidently equipped with the resources and tools needed to transform your patients’ smiles. Hygienist Proud has so much to offer -- including free CE courses, information on new products, and a community of 100,000 RDH peers on the Crest and Oral-B for Dental Professionals Facebook page.
Why are you #HygienistProud? Have you had a defining moment in your career, or a reason why you go into your operatory each day? We want to know!
A huge thank you to Crest and Oral-B for sponsoring this post and letting us share a big part of our careers and why we love it so much!
Troubleshooting Toothpaste with Arm & Hammer Essentials Fluoride Toothpaste
Since we are out of the office for a few weeks, let’s talk about over-the-counter products. There are so many on the market, which is no doubt overwhelming for our family and friends who are stocking up on pretty much everything right now. With toothpaste, there are a few main components that make it effective. Let’s review some of the important benefits to look for, break down some key aspects of toothpaste and discuss how to talk about them with your patients, families and friends to find the best fit.
Some of the aspects to look for in a toothpaste:
Fluoride- Of course, fluoride is one of the most important aspects of toothpaste. You’ll want to look at what kind of fluoride is in the toothpaste you love and recommend. It will either be sodium fluoride or stannous fluoride. Both have great benefits for caries prevention, and research shows both are effective. Pretty much all toothpastes have the same amount of fluoride in them: either 0.243% sodium fluoride or 0.454% stannous fluoride, which breaks down chemically to the same amount of fluoride released as in sodium fluoride.
Surfactant- The surfactant component of toothpaste is the foaming agent of the paste. Without a surfactant, there would be no bubbling effect to it. Many of our household products contain a surfactant, and we’ve been trained to love that foaming feeling of being clean. Many products contain Sodium Lauryl Sulfate (SLS) as a surfactant which works by taking water into its chemical bond and making it foam. Many toothpastes are heading away from including SLS as their surfactant due to patients having reactions to it. Since it does pull in so much water, people have noticed it can cause sores or sloughing of the tissue. One toothpaste that’s free of SLS is new Arm & Hammer Essentials Fluoride Toothpaste.
Desensitizing Agent- Most over-the-counter toothpastes have potassium nitrate as an agent to prevent teeth from being sensitive to cold. It works by filling in the exposed microtubules in the sensitive areas of the tooth, and by calming down the nerve that can get irritated from external sources.
RDA Value- So, what’s the deal with RDA value when it comes to toothpaste? Relative Dentin Abrasivity or RDA is all about how tough a paste is on your patient’s teeth and gums. There is a lot of back and forth about RDA, but as of now, the most important thing to know is it must be 250 or lower to get the ADA Seal of Approval. Baking soda has an RDA of only 7, and many Arm & Hammer Baking Soda Toothpastes have low RDA. In fact, the new Essentials Fluoride Toothpaste has an RDA of just 86.
How to Talk to a Patient
The best way to direct a patient to a certain product is to make personal recommendations. For instance, interview your patients and have a conversation about what’s working in their routines and what isn’t. You can also ask about their oral health goals, and offer suggestions and recommendations based on those goals. Are they hoping to reduce the bleeding in their gingiva? Are they looking to use more natural products? Are they trying to prevent caries? Honestly, many times their goals aren’t what we would set for them, and that’s ok! Taking baby steps to enrich patients’ oral health is a huge improvement, and recommending the right products is a great start to helping them reach their oral health goals. So, when we head back into practice, don’t be shy to ask about the over-the-counter products your patients are using. But instead of asking the same OHE questions, mix it up by asking what type of fluoride they are using, what their pain points are in home care, and what you as a dental hygienist can do to help.
A huge thank you to Arm & Hammer for helping us with some research on toothpastes! You can check out our Instagram TV post where Jessica explains RDA, plus learn more about Arm & Hammer’s new Essentials Fluoride Toothpaste (available in two options: Healthy Teeth & Gums and Whiten & Strengthen). If you have a patient who is looking for something new, this may be the product for him or her! With a low RDA, a mild mint flavor and safe, effective clinically proven benefits, your patients will love this toothpaste that’s just the “right amount of natural!”
Communication in the Dental Office
This has been a weird time. Anyone else feel this way? One minute I’ll be happy and loving being at home with my little one, with the next minute I’m missing patients and students and wish I could be at work. Then, the next is sadness for all the dentists and dental hygienists around me that are having similar thoughts and emotions as me.
If I’ve learned one thing during this time at home being away from people is the importance of communication. We are all fearful of what’s next for our careers and what’s next for our patients when it comes to our practices. But, with all the unknown comes fear. However, many times the unknowns can be answered with proper communication between the dental team.
Looking for a way to open the lines of communication between your office? Reach out to your dentist or office manager with kindness. They most likely are freaking out as well. Ask the question “What you can do to help?” It may be nothing, it may be just giving some supporting words, it may be talking to other offices to see where they are ordering supplies or PPE from.
Another way to open communication is be the communicator you wished they be. Let them know you’re always open to talk about things and what form of commination is the best for everyone (texting, calling, email, etc). Ask if it’s ok to start up an office group text to keep everyone on the team on the same page of what’s next. If everyone is getting the same information at the same time, this will prevent confusion in the future.
Also, as an office, share all the news. The good, the bad, the ugly. When we’re all on the same page of what’s working and what isn’t, it can make communication so much smoother. Let’s not only talk about the negatives right now (we have enough of that on social media or the news). Let’s talk about what’s also working and what’s a positive plan to move forward. Instead of sending a generic email of “closed until further notice” and end the conversation at that, keep the conversation open. Ask questions, get feedback, treat everyone in your office like a human.
Now- I’m the first to admit that communication is not my strongest skill (just ask my husband). However, now more than ever, communicating thoughts, feelings and plans will help prevent future fears and heartaches. Let’s work together as a team to be on the same page, do what’s best for our teams and our patients, and stick together for what’s right for our communities. We’re scared. Let’s be scared and help each other together.
One other thing to think about. A way to increase communication through your team is working on a project together. One great project to take on right now is thinking and focusing and creating content for your office’s social media. We all need some positive content right now. Why not have your office be the one making it? We have lots of ideas on social media for your office and will be sharing some of them soon on a new video. Stay tuned for that!
How has your office and team been communicating over the last few weeks? How are you feeling with everything? We’d love to chat.
What's the Difference between N95 and K95 Masks?
Well- the time has come. Many of us have word that we’re heading back into our practices. We’re jumping back in to help patients and prevent oral and overall health issues. But, it won’t be the same, mainly due to PPE changes. Many states have changed their PPE requirements and increased what we’ll be wearing each day. But- what does the mask recommendations mean when it comes to N95 and K95 masks?
Basically, they are the same thing. They have the same purpose and are required to filter out the same size of particles (0.1 to 0.3 microns) and be 95% effective in their filtration. N95 us the name for the masks in the US, K95 is what they’re called in China.
One key aspect of either of the masks is the fit. They should fit tight on the face, and OSHA says they should be fit tests to the wearer. If there is any gap or opening, they become ineffective for any filtration.
Looking for more info? This is a great resource comparing masks.
Organization Tips for the Dental Hygienist
We all know that it’s weird right now. And we have lots of time on our hands. And we’re missing our offices and patients. However, with all this time, it could definitely be a positive! We can accomplish things that we never have time for, especially within your office. One thing that I find there is never enough time for is cleaning and organizing. Why not utilize these days without patients, head into your office, and take on the large challenge of cleaning out your drawers and getting organized? Then, when we’re back and able to see patients again, your office will be set for the rush of people wanting to get in.
But, cleaning and organizing an entire office can be very overwhelming, especially if it has been a few years. Well, lucky for us in the dental field, Zirc Dental Products is here to help. They offer so many great products, like tubs and trays with locking covers to help make your office streamlined, organized, and safe. Plus, Zirc would love to connect with you virtually, answer any questions you may have, and give you some specific pointers to help you. Feel free to reach out to their product and efficiency consultants with clinical experience to help guide you in your organizational journey. They’ve been there before and are happy to help!
But, here are a few tips just to get you started in the meantime:
Focus on 1 room. It can be overwhelming to look at the project as a whole. Instead, break it up into smaller pieces by picking 1 room at a time to clean out.
In each room, look at all the products and if they’re expired, get rid of them. Don’t let something that shouldn’t be used on a patient take up any precious space. Lots of times we get samples from conventions and forget to use them. Go through your sample stash and throw out anything that’s expired or outdated.
As a rule of thumb – if you haven’t used it in a year, it should go. No need to hang onto something that really has no purpose in your office.
Pick the least intimidating room first. Starting your organization journey in your lab might be a bit overwhelming. Try starting in an opertory or the sterilization area first and completely finish it before moving onto the next room.
We’re excited for you to tackle this project of office organization! If you’re still feeling overwhelmed, that’s ok! It is definitely a large (but rewarding) project to take on. Plus, think about how great it will be to come back to a busy schedule with a completely clean and organized operatory?
Have you taken on a project like this before at your office? What helped you get everything in place? What didn’t work so well?
A huge thank you to Zirc for helping us make this post about organization! They would love to help you with your office and answer any of your questions. Plus, if you haven’t checked out their products that include instrument trays, cassettes, tubs, locking covers, and more, you’re definitely missing out. The colors are to swoon over! Not only for looks, but functionality. Color code to keep everyone in your office on the same page of where things belong based on different procedures. Looking for that extra help? Sign up for their Virtual Practice Clean Out here!